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FAQs

Question:

If I Order Products From You, How To Ship Them To Me?

Answer:

"If I order products from eeshops.nethow would you ship them to me? How much would it cost? Will I be able to trace my order? "

eeshops.net currently ships small and medium sized orders by international couriers. 

The shipping rates can be previewed inside the eeshops.net online shop system. You can just click on the "Estimated Shipping Costs" and choose the country you want to ship to, Shipping fees will be estimated by our system automatically. 

*How can I trace my order?

Once your order is shipped, you will receive an email from us. In this email, there should be the tracking information for your packages as well as the website in which you could trace your order at. 

*How Long Will It Take To Delivery? 

Total delivery time is composed of two parts. The first part is the processing time. This is the time from when your payment is received to when we gather up all the items and package them. The second part is the actual shipping time. This is the time that it takes for the package to be delivered by the couriers to the destination.

1. All orders will be shipped out in 1-3 days after payment is received (except for stockout) 
2. We ship to Verified Address, You can change the shipping destination by contacting us via registered E-Mail. 
3. We pack all items for safe shipping in a BUBBLE MAILER ENVELOPE or Hard Box.
4. All parcels are mailed via HongKong Post or China Post. If you choose the Expedited Shipping Service, We will send it by EMS, DHL or UPS. 
5. The parcel will arrive within 21~60 days after delivery for most countries. It may take more than 3 weeks to some countries and regions, such as Italy, Russia, Chile, South Africa, Mexico, Eastern Europe, Africa, Central &South America, Centra & Western Asia. PLease do not bid if you have no enough patience, or please choose Expedited Shipping. 
6. As the parcel is internationally, Occasionally there maybe some delay on the way. Please contact us if you didn't receive it in time.
7. We are happy to combine your auctions and save you money on shipping(UNLESS THE AD SAYS THE ITEM CAN NOT BE COMBINED). 
 
Express Parcel (DHL, Fedex, UPS, EMS ): It usually take 5 - 14 business days with a tracking numbers. It is the fastest way, more shipping fee is required certainly.



Are the packages insured? 

Shipping with couriers is insured and can be tracked online. Once your goods are sent out we will email you with a tracking number so you can trace your delivery any time you want. (Exclude Free Airmail)